Frequently Asked Questions
Everything you need to know about bringing a little more color to your home.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During peak holiday seasons or major product launches, please allow up to 5 business days for your colorful goods to head your way.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns on unused, unopened items within 30 days of delivery. Please note that personalized items and final sale products are non-returnable.
Do you offer international shipping?
Yes, we ship to many countries worldwide! Shipping rates and delivery timelines are calculated at checkout based on your location and the weight of your order.
How do I care for my Rifle Paper Co. home textiles?
To keep your pillows, rugs, and tea towels looking vibrant, we recommend following the specific care instructions on the product label. Generally, spot cleaning or professional cleaning is recommended for high-end textiles.
Can I change or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been sent to our warehouse. Please double-check your shipping address and cart before finalizing your purchase.
Are your paper products sustainably sourced?
Quality and sustainability are important to us. The vast majority of our paper products are printed on FSC-certified paper stocks using environmentally friendly inks and processes.